Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
Was speaking to Dylan when I needed assistance with making an order. He was so patient and helpful!!! If anyone in the world deserves a raise it is him. Very knowledgeable and informative, a real asset to your team.
Fantastic service and excellent quality.
Having no clue about gaming pc's I was able to chat online with Dave who advised me on the best one to purchase for my son when I gave him the list of games he wanted to play online. The delivery was very fast and customer are is excellent also.
I would highly recommend purchasing from PCSpecialist.
I have ordered 3 PC's and a laptop through PCSpecialist, and cannot recommend them highly enough. The process is simple, the prices are incredibly competitive and the service provided throughout is exemplary. I've recommended them to anyone looking to purchase an affordable but high quality machine. I'm looking to purchase another PC and laptop shortly and will definitely be using PCSpecialist again.
I had a technical issue with my Pc . I phoned and received excellent technical support from DYLAN HO who walked me through resolving the problem with clear instructions and patience. Thank you so much for help Dylan , an excellent PCS team member !
I have ordered four PC from PCSpecialist in the last 18 months. One had a motherboard failure after 11 months. The computer was still under warranty and the process to return and repair was simple. Within 10 days I had a fully repaired PC back on my desk. Outstanding service and communication throughout the process. Well done!!
I have to say in complete honesty I didn't know whether or not to purchase through PCSpecialist. But, when I purchased my first laptop which was an 17.3" Ionico Series gaming laptop I never doubted them after using it. Definitely a five out of five stars to PCSpecialist
Fast shipping came in 2 days
Website offered ease of selection of parts at the best available price. The pc was delivered in a timely manner alongside peripherals. Only negative I have is a monitor I ordered arrived damaged; whether that be from factory or transit unsure.
Very quick and high quality manufacturing. PC came with tons of helpful leaflets and booklets letting me know exactly what does what. Packaging was incredibly secure however one of the feet on the case had been cracked. I believe this occurred in transit and had nothing to do with poor handling from anyone working on my PC.
PC performs like a beast, and has exceeded my expectations. I will be sticking with PCSpecialist for the foreseeable future thanks to their incredibly welcoming and approachable demeanour, as well as the high quality to which they manufacture their systems.
Ordered an AMD pc few weeks ago, when intel released their new 13th gen i wanted to switch over to this without losing my slot for the 4090. After few phone calls back and forth, Dylan/Liam easily switched the order over, walked me through the specs and now eagerly waiting for the PC to arrive!
Their assistance has made my day, this is my third PC ordered from PCSpecialist in 5 years, and as long as this company / these employees reside at this firm i will continue ordering my computers here. Customer service/help at its best!
thank you Dylan/Liam!