Here are the latest comments made by some of our previous customers. These are genuine comments and we were given permission by the customer to put these comments on our website. If you choose to email one of our customers, please do so with due respect as we are very grateful for them offering their service as a reference for us.
I've had a desktop from you for a number of years. The time has come to upgrade to 64 bit.
You're service has been so good and the quality of product so reliable, I had no second thoughts in ordering my replacement from you.
Keep up the good work.
So this is my First Experience with PC Specialist and I can Say I am impressed.
Ordered the Recoil 2 RTX as both a Replacement to Aging Desktop and to use as a portable workstation while in Uni. and from by Experience the build Quality is Steller 10/10 Would Recommend again.
I recently purchased my PC Specialist computer from ebuyer and have been completely happy with it.
However after about five weeks it developed a problem which turned out to be nothing to do with the computer but with installed Microsoft office 365.
I rang the PC Specialist helpline today and was answered by a gentleman called Andrew who then proceeded to spend over 30 minutes helping me to rectify the problem. Being eighty years old and not an expert (self taught) with computers, Andrew patiently helped get it right for me.I cannot thank him enough for all his kind assistance, he is a credit to his employers.
What a change to contact a company for help that is both in the UK with English speaking staff and is only too happy to help with your problems without finding excuses not to do so.
This was my first time ordering from PC Specialist and I have to say I am absolutely happy with their customer service. The PC arrived way quicker than I thought and their response to my emails were in no time. I will definitely be buying from them again and I had absolutely no problem with them whatsoever, thank you for the great customer service.
This was my first order from PC Specialist. Their service has been astonishing. My order was ready I the time expected, and it is great you can keep track of the build online. When a part wasn’t going to fit, their support suggested replacements which would be compatible. Amazing service and will be recommending to family and friends!
Great service this will be our 8th laptop in the last year :)
This is the second time I've order a custom PC from PC Specialist. Once again, they have fulfilled all my expectations. When there was an issue with my order, I was contacted by Alice who dealt with the issue promptly and without any fuss (Thanks again, Alice :) ). I was kept informed of the order/build process every step of the way. The customer service is second to none. I would highly recommend PC Specialist to anyone wanting a new PC/laptop.
A great big thanks from the extremely helpful Lucy who had my pc built, tested and shipped exactly as promised - Many many thanks Lucy :)
i would like to say a huge thank you to Adam Foster for helping me in the issues i had with the tempered glass panel on my PC when it arrived damaged he was a huge help in getting me a new one and also very polite thank you very much
amazing customer service
I received my laptop and the performance was brilliant! Unfortunately, I hadn’t considered the poor battery life that it would have, so I decided to return it as I needed something that would last all day. I emailed Rhys Tracey with all of my queries and ultimately they dealt with my refund. Unbelievably patient and helpful all the way through despite me unintentionally being rather irritating with my questions! Awesome customer service and really pleasant to deal with!