What are the current lead times?

We are currently working to the following lead times:

  • Desktop PCs:
    Estimated: 3 to 6 working days
  • Liquid Series® PCs:
    Estimated: 7 to 9 working days
  • Laptops:
    Estimated: 3 to 5 working days

If I place an order today, when can I expect my computer?

If you order a desktop computer today and the payment is confirmed, based on the lead times above we estimate that the average order will be dispatched by Wednesday 1 June 2022. This is not a guarantee but a guidance date for your reference only, and will only apply if your order is processed today. Orders placed under a finance agreement or by bank transfer will not be processed until we confirm the payment.

When are "working days"?

Working days are classed as: Monday - Friday 9am - 5pm excluding bank holidays.

What are your opening hours?

Monday - Friday 9am - 8pm (Saturdays 9am - 5pm).

What happens if I miss the delivery courier?

Should there be nobody available at your premises to accept delivery of your order FedEx will leave you a card with a telephone number for you to arrange a re-delivery of your computer.