Oh, hello.. I'm back again, you may remember me from this thread: https://www.pcspecialist.co.uk/foru...e-quot-screen-box-appears-and-doesn-t-go-away
Yes, I never actually fixed that problem so I still have the box popping up on my screen daily, because PC Specialist refused to send someone down to me.
This time I have a problem with my dad's all in one (yes, we both spent £1,450 each on these all-in-one PowerGlide machines but we have still had a total of six problems).
He was using the PC, and suddenly it turned off. The power supply box (the black box with the blue light) seemed to be the problem (or so we thought). We unplugged it from the machine and then plugged it back in. Every time we plugged the power supply box cable into the machine, the blue light on the supply box turned off. Surely that's not good.
So before I begin to spend £20 of my phone bill in calling them, where they keep me on hold for 30 minutes, I thought I would ask here in the forum.
Cheers.
Edit: spelt "failure" wrong, lol.
Yes, I never actually fixed that problem so I still have the box popping up on my screen daily, because PC Specialist refused to send someone down to me.
This time I have a problem with my dad's all in one (yes, we both spent £1,450 each on these all-in-one PowerGlide machines but we have still had a total of six problems).
He was using the PC, and suddenly it turned off. The power supply box (the black box with the blue light) seemed to be the problem (or so we thought). We unplugged it from the machine and then plugged it back in. Every time we plugged the power supply box cable into the machine, the blue light on the supply box turned off. Surely that's not good.
So before I begin to spend £20 of my phone bill in calling them, where they keep me on hold for 30 minutes, I thought I would ask here in the forum.
Cheers.
Edit: spelt "failure" wrong, lol.