:( Oh Dear...Problems already.

[LDUK]

Hi guys
Got my PC today. Just a little disappointed.

So, the first thing I did was open the box and take pictures. Then I opened the panel of my sexy new PC, only to find one of the sound cards missing
I got the Asus HDAV 1.3, which actually consists of 2 sound cards. But one was missing.
So i thought, ah I'll just let PCS know and they'll send me the other part.
So I decided to boot the PC up and see how it was. But for some reason, it decided not to read the 1TB HDD. So I went inside, and made sure everything was plugged in securely. Tried again, and nothing. I added a couple of other drives and they work fine. I decided to use another sata cable. No. Another Sata port. No. It's turns on, you can feel it vibrating, it just won't show on my PC. And other HDDs work.
Any ideas?

 

[Gorman]

So I decided to boot the PC up and see how it was. But for some reason, it decided not to read the 1TB HDD. So I went inside, and made sure everything was plugged in securely. Tried again, and nothing. I added a couple of other drives and they work fine. I decided to use another sata cable. No. Another Sata port. No. It's turns on, you can feel it vibrating, it just won't show on my PC. And other HDDs work.
Any ideas?

When its plugged in and your in windows goto start and the little search bar. Type "create and format" then click on the result.

This is the old school disk management console. It will show all attached drives. Screenie please, if you want to email it rather than upload fire to [email protected]

 

[PaulH]

Also, the HDAV doesnt include 2 soundcards the HDAV deluxe has the daughterboard - we dot initialise the second disk as you may want to give it your own drive letter / create partitions.

 

[LDUK]

When its plugged in and your in windows goto start and the little search bar. Type "create and format" then click on the result.

This is the old school disk management console. It will show all attached drives. Screenie please, if you want to email it rather than upload fire to [email protected]

Lol, I was litterally just there to see if I could find it. Send you the pic.

 

[Zeplini]

^Paul H is correct the card you orded luke is a single card and the deluxe version comes with the second card.

 

[LDUK]

Also, the HDAV doesnt include 2 soundcards the HDAV deluxe has the daughterboard - we dot initialise the second disk as you may want to give it your own drive letter / create partitions.

Oh right lol. My bad. Sorry. Not sure about the HDD though, still not working

 

[Gorman]

sent you an invite on msn. accept and let me have a poke around on it.

 

[PCS]

So your order is correct then?

 

[Gorman]

Suspected faulty / damaged in transit HDD, replacment sent for delivery tomorrow.

 

[LDUK]

Everybody, everything is sorted. And look how fast that was lol! Sound card is fine, I'm just missing parts of my brain. New HDD coming tomorrow. Simple.

Thanks for all the help guys, your awesome sauce!

 

[PaulH]

Good to speak to you Luke mate, any furthur problems dont hesitate to telephone us at the call centre, we are the ones who do the most here anyways

 

[Gorman]

Good to speak to you Luke mate, any furthur problems dont hesitate to telephone us at the call centre, we are the ones who do the most here anyways

 

[LDUK]

Good to speak to you Luke mate, any furthur problems dont hesitate to telephone us at the call centre, we are the ones who do the most here anyways

Yeah, you too pal. Ok, will do. I'm just happy it was all so simple. The HDD is all wrapped up and ready to go

 

[HMFC_Riley]

Nice to see it's all sorted though

 

[steveuk87]

haha pic r funny!! gutted ya havin trouble Mate!!

Steve

 

[Meds]

Sorry I to hear about the faulty HDD mate, keep us updated on how you get on today with the new one!

 

[LDUK]

New HDD Works great

 

[Gorman]

Whats the story with the sound card then, is it being sorted?

 

[PaulH]

Well we dont stock the asus sound cards now i dont think - however - I have a little HDAV Deluxe sat here on my desk - not boxed but all here - if you want to pay the difference of £43 I can get this to you! - want me to give you a call Luke? (youd have to return the old card with all the leads and gubbins etc)

 

[LDUK]

I need to do a few more tests. So far, it does keep messing up with the sound card in, but has been fine without. I moved the soundcard to another PCI slot and it was working fine...at first. So I'm just going to go through the day without it to see if anything happens. I'll let you guys know tomorrow if it doesn't mess up without. If it does with in the next hour or so, I'll let you know then.