Laptop Screen problem

HaydenJones45

New member
Hi,
My laptop screen has black lines running across the screen. I may have pressed a button by mistake or it could be a technical problem. I have also plugged my laptop into a TV and the lines do not appear
 

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HaydenJones45

New member
Is this a PCSpecialist system? Can you post your full specs from the order page?
Chassis & Display Recoil Series: 15.6" Matte QHD 240Hz sRGB 100% LED Widescreen
(2560x1440)
Processor (CPU) AMD RyzenTM 9 Eight Core Processor 6900HX (3.3GHz, 4.9GHz Turbo)
Memory (RAM) 32GB Corsair 4800MHz SODIMM DDR5 (2 x 16GB)
Graphics Card NVIDIA® GeForce® RTX 3070 Ti - 8.0GB GDDR6 Video RAM - DirectX®
12.1
1st M.2 SSD Drive 2TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
2nd M.2 SSD Drive 2TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
Memory Card Reader Integrated SD Memory Card Reader
AC Adaptor 1 x 280W AC Adaptor
Power Cable 1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery Recoil Series Integrated 94WH Lithium Ion Battery
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card 2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless GIGABIT LAN & KILLERTM Wi-Fi 6E AX1675 M.2 GAMING + BLUETOOTH 5.3
USB/Thunderbolt Options 1 x THUNDERBOLT 4 PORT (Intel CPU only) + 3 x USB 3.2 PORTS
Keyboard Language PER-KEY RGB BACKLIT UK MECHANICAL KEYBOARD
Operating System Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language United Kingdom - English Language
Windows Recovery Media Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads
from Online Account
Office Software FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus NO ANTI-VIRUS SOFTWARE
Browser FirefoxTM
Notebook Mouse INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam INTEGRATED 1MP HD WEBCAM
Warranty 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year
Labour)
Dead Pixel Guarantee 30 Day Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time Standard Build - Approximately 3 to 5 working days
Welcome Book PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

SpyderTracks

We love you Ukraine
If the lines don't appear when plugged into an external monitor, then it suggests it's something with the physical laptop screen.

I take it you've rebooted and the problem persists?

Just to be sure, worth cleaning your display drivers with DDU and reinstalling
 
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