Do PCS upgrade/update broken pcs?

[nemo26]

I have a prebuilt PC that I bought 4 years ago from them but it's out of warranty and keeps crashing. Would they be able to fix it and update outdated parts?

 

[SpyderTracks]

I have a prebuilt PC that I bought 4 years ago from them but it's out of warranty and keeps crashing. Would they be able to fix it and update outdated parts?

9 times out of 10, crashes are just a software issue that you can repair yourself, depends on the BSOD code.

But if you want to upgrade components then they could do both at the same time, obviously for a charge.

 

[nemo26]

ok thanks

 

[Martinr36]

Following on from @SpyderTracks comment These Might be of interest

When you're seeking help with a BSOD

Don't Panic! Many people panic when they get a BOSD, partly this is because they happen unexpectedly and because they usually happen without warning, but also because many believe they mean you have a hardware problem. The good news is that in the majority of cases a BSOD is a software problem...

www.pcspecialist.co.uk

When posting for Technical Support...

Hi all If you're here, it likely means you're having issues which is not good, so we want to help to make it much better as quickly as possible and get you back into full tilt gaming / rendering / production or whatever is your poison. It really helps us if we have the full system...

www.pcspecialist.co.uk

 

[nemo26]

Following on from @SpyderTracks comment These Might be of interest

When you're seeking help with a BSOD

Don't Panic! Many people panic when they get a BOSD, partly this is because they happen unexpectedly and because they usually happen without warning, but also because many believe they mean you have a hardware problem. The good news is that in the majority of cases a BSOD is a software problem...

www.pcspecialist.co.uk

When posting for Technical Support...

Hi all If you're here, it likely means you're having issues which is not good, so we want to help to make it much better as quickly as possible and get you back into full tilt gaming / rendering / production or whatever is your poison. It really helps us if we have the full system...

www.pcspecialist.co.uk

thanks I'll have a look

 

[SpyderTracks]

thanks I'll have a look

Just a point of confusion, just because your warranty runs out doesn’t mean you’re not still eligible for support or the upgrade service from PCS, just means the cost is no longer covered by the warranty.

So you’re still entitled to all the same service for the lifetime of the pc.

And also, don’t assume costs will be significant, it’s always worth getting a quotation, and I think a lot of the time, especially with PCs rather than laptops (where motherboard, gpu and power supply are one component) people are pleasantly surprised.

 

[Martinr36]

Just a point of confusion, just because your warranty runs out doesn’t mean you’re not still eligible for support or the upgrade service from PCS, just means the cost is no longer covered by the warranty.

And also worth checking manufacturers warranty for things such as drives and psu's with the manufacturer directly

 

[nemo26]

Just a point of confusion, just because your warranty runs out doesn’t mean you’re not still eligible for support or the upgrade service from PCS, just means the cost is no longer covered by the warranty.

So you’re still entitled to all the same service for the lifetime of the pc.

And also, don’t assume costs will be significant, it’s always worth getting a quotation, and I think a lot of the time, especially with PCs rather than laptops (where motherboard, gpu and power supply are one component) people are pleasantly surprised.

thanks