Clean installed Win11 - now BSODs appearing :(

Bhuna50

Author Level
OK calling out to @ubuysa or any other knowledgeable people please :D - so I did a completely clean install of Windows 11 having decided that as Win10 updated it without my approval that I quite liked it. I got the odd (every couple of days) BSOD but it didnt bother me but I decided that my filing, drives, games etc needed cleaning up - so backed up C, D and E (as had disk 0 split into 2 and disk 1 as storage at the time), and partitioned back to just 2 disks only - no splitting the 1TB to a smaller windows only drive with larger everything else drive....

Well, all went really smoothly, or so I thought, but now I'm suffering from daily, occasionally repetitive BSODs, I have looked into what I could and came across this:


but I'd rather not revert back to Win10 like someone has said works.

I did download the AMD chipset for laptops - from here https://www.amd.com/en/support and tried applying and basically believe I was already up to date anyway with the chipset (a suggesting in the above thread).

Win 11 updates are completely up to date along with all optionals.

I have run sfc / scannow and it did find and repair some files - but again BSOD still here.

So here are the files:

1676844822479.png


that can be found at the following link - any further help or advice appreciated.


and finally, if its needed, spec:

Chassis & Display
Optimus Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo)
Memory (RAM)
64GB Corsair 2666MHz SODIMM DDR4 (2 x 32GB)
Graphics Card
NVIDIA® GeForce® RTX 2060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB INTEL® 665p M.2 NVMe PCIe SSD (up to 2000MB/sR | 1925MB/sW)
1st M.2 SSD Drive
1TB INTEL® 665p M.2 NVMe PCIe SSD (up to 2000MB/sR | 1925MB/sW)
Memory Card Reader
Integrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC)
AC Adaptor
2 x 180W AC Adaptor
Power Cable
2 x 1 Metre Cloverleaf UK Power Cable
Battery
Optimus Series Integrated 46WH Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless/Wired Networking
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.1 PORT (Type C) + 2 x USB 3.1 PORTS + 1 x USB 2.0 PORT
Keyboard Language
OPTIMUS SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge (Windows 10 Only)
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 8 to 10 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland

Thanks in advance.

Andy.
 

Bhuna50

Author Level
Have you got the W11 version of control center installed
ooh theres a thought - will get in touch with PCS to get that on my download section.

Message sent to support - will wait to see what they say - thanks Martin - for some reason, totally forgot about Control Centre :D LOL

Have even asked for updated chipset drivers etc if anything exists - will see what they say.
 
Last edited:

Tron1982

VALUED CONTRIBUTOR
ooh theres a thought - will get in touch with PCS to get that on my download section.

Message sent to support - will wait to see what they say - thanks Martin - for some reason, totally forgot about Control Centre :D LOL

Have even asked for updated chipset drivers etc if anything exists - will see what they say.
did you try to find it on the clevo website ?
 

ubuysa

The BSOD Doctor
There are a lot of BSOD in your System log, but you only uploaded one mindump. Can you upload all the relevant mindumps please?
 

Bhuna50

Author Level
There are a lot of BSOD in your System log, but you only uploaded one mindump. Can you upload all the relevant mindumps please?
I only had one mini dump (as for some reason it wasnt turned on) - but have had some more BSODs since, so will upload those shortly.
 

ubuysa

The BSOD Doctor
Fingers crossed here too! I've not been able to do a deep dive into your dumps - TBH I don't want to be sneezing all over my keyboard! 🤮

Thise stop codes are almost always related to third party drivers, so installing the proper GC may well be the solution. Let us know. 🙂
 

Bhuna50

Author Level
OK - it is certainly better, but I am still getting the odd BSOD, but its something about Hypervisor_Error and goes through the %ages of reboot, but then freezes that I have to then manually press the off button, and back on again.

I havent been able to grab any dumps from this yet but will put a fresh set up during the week if something happens again and let you know - dont worry about looking at anything yet thanks - as quite busy over next few days anyway.
 

ubuysa

The BSOD Doctor
That BSOD is also generally third party drivers related. I'm starting to think you may have a flaky graphics card....
 
Top