Recent content by ThornyFloweringShrub

Just wanted to update to bring things to a conclusion. I got a call from Mooseh this morning - unfortunately I wasn’t able to pick up as I was working at the time. He managed to get the card and has sent it on its way which is fantastic news. Its shame things couldn’t be fixed via the normal...

Thanks

I’ve just got off the phone. The man I spoke to followed up with the two colleagues I’d already spoken to. Seems weird things are happening with the order - no delivery address for it. Marked dispatched but it’s not. They’ve escalated it to a supervisor who will try and get back to me tomorrow...

I’ve just got through on the phone so will PM in a minute.

I do know names but I don’t want to mention them in a public post. The main person I’ve spoken to has been really nice to me whenever we’ve spoken. I have all the emails still though. Thanks Spydertracks - again just to clarify. It’s being told it will dispatch and then it doesn’t that’s...

I’m writing on this forum because I have lost all hope with this company. I have lost all trust. I have never bought something from a company and felt scammed. This is the most awful experience I have had with a business (which in the grand scheme of things, is very lucky). I first placed my...

By monitoring software it means things like Radeon Overlay - stuff that provides metrics in the top of your screen for example. As is my understanding. Try DDU but get the Radeon Software and extract it to desktop first with 7 zip. Then turn off internet. After doing DDU, go to device manager...

Hey. Just because I've had a new PC for just over a month, with the 5700 XT and also problems - I thought I'd share this: You might have already seen it but in case you haven't its a summary of various things that have worked for some people. My card still crashes but it does crash... less...

I've dropped them an email. Thanks again to everyone for their support and help. Keep safe!

Thanks for the advice. Do you know if you have to send the entire PC back or if you can do an individual component? Do you just email them?

Well thanks for everyone's input. Tried everything suggested. Thought it was fine after 4 days no problems. Then boop hardware failure again. Even done DDU then installed the drivers without adrenaline software as apparently that works for some. PC specialist just saying "try DDU" so not quite...

Hope it wasn't the beauty in your profile picture!

Thanks for the replies! If I might expand from that then: 1) Do you think the issues I am experiencing are due to the 5700 XT? I.e. it is temperamental (the more reading I do, the more problems people seem to have). So I have to just find a solution or accept the card just isn't great and I...

Just another update since 7:29pm. Unwound playing games for a bit after that. No crash, everything fine. I did try changing the PCIe power saving settings under advance power settings, from "moderate power savings" to off. Apparently this works for some people. So I've done that but too early to...

Does anyone know when they would approach PC specialist about this? Just got another black screen then crash. But its been fine for 4 days. Is this normal with PCs? I come from a console background so am unsure - used to just gaming and no problems. Is this symptomatic of a faulty GPU that needs...