PC crashes around twice a week and I have no idea why

bjay_23

New member
Hi,
so since a pretty long time now, my PC just keeps on crashing and I really dont know what I can do about it. I think it is an issue with my graphic card, I have whocrashed installed on my PC and it says its a "Video TDR Error" with the bugcheck code
"0x116(0xFFFF83060E9F3460, 0xFFFFF802BCF3BE00, 0xFFFFFFFFC000009A, 0x4)".
I have tried many differend Nvdida drivers, I did a few clean reinstalls of the drivers with DDU but the problems always came back.
DMP Files are here: https://drive.google.com/file/d/11lWrgW1MoakkkOqKY3A_WLmP8WLVq-7C/view?usp=drive_link
And here are my PC specs:

CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
RAM: 2 x 8GB Hyperx Fury DDR4
Graphic Card: Geforce RTX 2070 Super
Mainboard: TUF Z390-Plus Gaming
Power Supply: bequiet Pure Power 11 650W
Windows 10 and GPU drivers are installed on a Samsung 970 Evo Plus 500GB SSD


Please keep in mind that I already tried the "usual" stuff to fix these problems, be it sfc/scannow and all the usual command you can find on the internet or stuff like changing drivers with DDU. Sadly, I never had success with it.
The crashes occure at random moments, for example, I just watch a video on youtube and suddenly my screen just freezes, the sound continues for a few more seconds and then my PC restarts.
 

SpyderTracks

We love you Ukraine
These forums are for support on pcspecialist systems only I’m afraid, you’d need an open forum like toms hardware
 
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