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@helplaptop, give us a ring and have your invoice/customer number ready, we can see which model you have and will most likely have instructions for that model, which we can send to you as an email attachment

Hi there, please send an email with the PCS order number and a link to the video to our support and we'll look into it.

Hi there, changing the motherboard will void your warranty. Same goes for Case, CPU and BIOS. Have a further look in our T&Cs, 7.7 till 7.10 As you haven't bought it directly from us, we're the manufacturer in this, you might have another kind of warranty with PC World. You'd have to ask them on...

Hi there, would you be comfortable to take the RAM out and run the system with one stick after another? It might be, that one stick is faulty but the rest is fine. This way, if it is a hardware fault at all, we'd be able to exchange the damaged stick of RAM with a new one.

Hi Kelics, if you are afraid about the GPU, you can just leave it out and keep it safe at your place.

If you get in touch with us, it would be perfect if you could take pictures or even a video and send them over. This way we'll see where/why it's "wobbly" :)

Heya Kelics, sorry to hear that this happened!! I chased this up this morning and the colleague you spoke to on Saturday is already discussing this with the management, he'll get back to you as soon as there is news.

Best to give us a ring then, ta :)

I'll let Rhys know, he'll be happy to hear it all went well :)

Hi there, aren't you using the Control Center aka Gaming Center?

I'm afraid in this case even we can't help. If the seller hasn't transferred the warranty over to you, Stevencao, we can't access the customer account or book your system in for a repair. Resetting of the BIOS password is not within our possibilities anyway (even if the seller calls). You have...

@Nikola Hallo, die MwSt. ist bereits inklusive in dem Angebotspreis, welcher fünf Tage für dich gespeichert wird. Die anderen User in dem Forum hier sprechen kein Deutsch, so dass du deine Fragen gerne im deutschen Forum stellen kannst oder hier nochmal auf Englisch :) Preis: CHF 2'624.37...

Glad to hear you're happy 🤟

The motherboard definitely has enough ports to support more hard drives, or you could of course just exchange your current hard drive. Best to give us a ring and we'll help you decide what would be the best option.

Hi there, the marketing has decided that we won't continue with the "PC of the month" promotion and we will soon publish our new ideas ;)

This forum is for PC Specialist systems only and I'd advise asking in an open forum, maybe Tom's hardware.

Is the system you are using now a PC Specialist system?

Hi Micque, normally you should have been able to leave a voicemail on the danish line, our danish colleague is on annual leave at the moment. Next time, feel free to either ring the English line or send us an email to [email protected], where we can support you in English. Normally...

Hi there, please give us a ring and have your order number ready, as we will ask for that at the beginning of the call. We can then either guide you through opening the laptop or email you pictures and instructions, whichever you prefer. You can also take a look here, as Ubuysa and I recommend...

Hi there, I made a guide about DPD a while ago, take a look: https://www.pcspecialist.co.uk/forums/threads/my-system-will-be-collected-by-dpd-how-do-i-prepare-it-the-best-way.60907/