Recent content by oliacym

Thought it would make sense to update everyone - my PC came back to me yesterday, and is up and running flawlessly with the new graphics card installed. :) Many thanks again to everyone!

Just heard back. PCS confirmed it was a faulty card that ended up with regular stock due to an unprecedented sorting error on someone's part, and also said that they've never seen this happen before. I believe them. As a result they've not only replaced my motherboard and the graphics card, but...

Again, thank you so much. :)

Hi again, just to let you know I've not heard back yet, but I'm not complaining, just letting you know for your information. I understand that timescales are currently elastic what with everything that's been going on. Again, I really appreciate the personal reply.

... Thank you so much, I can't tell you how grateful I am for this. :)

Yeah I hope that's the case as well. I'm just frustrated and spinning my wheels. Thank you for this, it has calmed me down a bit. As you say it's important to keep a cool head and always pursue the matter respectfully. Again, thank you for this reply, it's much appreciated.

Thank you, this is exactly what I wanted to hear. The month wait time is... Upsetting, but that's life. It was mentioned to me that manufacturer's warranty might still be in play, and they were going to determine that when they opened it up (since it was already boxed when this was suggested)...

First off, I would have recommended PCS to anyone until this experience. Their customer service and delivery times have been superb whenever I've used them and any issues have been dealt with incredibly fast. But I feel compelled to share this just because I'm (and I choose my words very...

Will do, thank you for the help. Im pretty certain it's booting from the right usb, as I've been selecting it directly from the F8 Boot Menu. But I haven't adjusted the boot order yet, figuring that my F8 selection would trump that. Will make sure I try that too before I call them. I REALLY hope...

Well I've put in another hard drive to see if it boots, but I'm still getting the same thing. SSD seems to work okay in an enclosure on my laptop. I did try the RAM in another slot, but that didn't seem to make a difference. Might be the stick itself? I'm pretty certain that I'm booting from...

I used the Media Creation tool from here: https://www.microsoft.com/en-gb/software-download/windows10

I'm pretty sure it's booting from USB as the logo changes from the PCS one to Windows when I have CSM enabled. I just tried an Ubuntu installation, and it gets to the initial stage, however it then throws up an error message that may or may not help: "Segmentation fault Segmentation fault...

It is a PCS build yes, here are the specs: Case: AVP MAMBA BLACK CASE Processor (CPU): Intel® Core™ i7 Eight Core Processor i7-9700 (3.0GHz) 12MB Cache Motherboard: ASUS® PRIME Z390-P: ATX, LGA1151, USB 3.1, SATA 6GBs Memory (RAM): 16GB Corsair VENGEANCE DDR4 2400MHz (1 x 16GB) Graphics Card...

Hi everyone, had my new PC a couple of weeks, had reinstalled Windows 10 on it, then one day out of nowhere I get a bluescreen crash that I wasn't quick enough to catch the error code for. After that, the PC wouldn't start, it just reached the PCS logo, the whirling dots, and just stayed there...