IMPORTANT NEED HELP COMPUTER SCREEN TURNS OFF RANDOMLY BUT THE PC IS STILL ON

johnpap2020

New member
hello i am desperate for help with my computer. One day i was playing a video game and my screen suddenly turned black but my pc was still running (i could still hear the game sounds)
also my screen was on but black so i restarted and it worked for a couple of hours but happened again playing a different game. i restarted again but this time my computer showed the windows logo but the screen went black all of a sudden again. So i had a copy of windows 8.1 and i formatted my computer and installed it. So i open google chrome and was browsing for a while and screen went no signal on me but the pc was running. i restarted again same thing.(also this happens very randomly through out the day) I DONT KNOW WHAT TO DO PLZZ HELP

pc specs

intel core i7

16gb ram

ssd 250gb

gpu :gtx 970 oc
 

johnpap2020

New member
its a custom pc it has an instel core 17 4790 3.6 ghz cpu

16 gb ddr4 ram

zotac geforce gtx 970 overclocked

power supply unknown that is what i know
 

Martinr36

MOST VALUED CONTRIBUTOR
its a custom pc it has an instel core 17 4790 3.6 ghz cpu

16 gb ddr4 ram

zotac geforce gtx 970 overclocked

power supply unknown that is what i know
but is it a pc specialist machine, if so please post the full spec as described below, if not we can't help as this is dedicated pc specialist forum

 
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